Basic Network Consulting & Documentation

Basic network consulting:
Document devices on the network and show options for improvement and expansion.

Network Documentation:
Capture wall port, switch port, and punch port data and document every device back to its data source. Complete collection and tracking of all hardware and software so you have a full record of all your IT assets, ensuring compliance with all licenses, proper configurations, and tracking and location if needed.

Patch Management

Identification and automatic updating of all software patches and hotfixes to all of your devices, giving you the peace of mind that all patches are up-to-date and your system will continue running at optimal performance. We handle all recurring maintenance tasks so you don’t have to, including Windows updates, disk defragmentation and cleanups to ensure your devices are properly updated and maintained at all times.

Proactive Monitoring

Aztec provides a state-of-the-art active monitor that checks computer and network performance 24/7. Aztec On Board can often identify and correct a problem before it’s noticed by your staff.

Backup Services & Support

Backup Services & Support:
Backup and recovery is one of the most overlooked areas of IT Services. Aztec offers a complete solution with virtualization capabilities and optional cloud storage.

Server Backup & Recovery:
If a server that is covered by our Managed Network Service fails or loses functionality, we can boot your server virtually to get you back to work. We will dispatch an experienced engineer that will work as long as necessary to restore your server.

Helpdesk & Call Tracking:

We provide full help desk support and a single point of contact for users to gain assistance in troubleshooting, get answers to questions, and solve known problems. Aztec manages requests through an online ticketing portal.

Go Paperless

Print securely wherever wireless internet is accessible.

Secure Print

Also known as “Follow Me Printing” holds print jobs until the user is confirmed and releases the job at the print device. It removes the security risk of confidential jobs being left on the printer as well as reducing paper and toner waste when jobs are not picked up.

Document Management

Documents can be created, shared, organized and securely stored efficiently through software. This will help manage and retrieve electronic documents and scanned images of paper based information to increase productively and reduce costs. We have various cloud and on premise options available.